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Airports are evolving into digital hubs that require intelligent IT solutions to ensure seamless operations, heightened security, enhanced passenger experience, and consistent connectivity.
Black Box delivers advanced connectivity, AI-driven building intelligence, and automated infrastructure to optimize airport operations, enhance passenger experiences, and ensure seamless, future-ready performance. With cutting-edge IoT solutions, networking, cybersecurity, and managed services, Black Box helps airports stay ahead of evolving demands while improving efficiency, scalability, and compliance.
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Monetize shared IT services and infrastructure while providing enhanced support to airport tenants
Protect your network with our comprehensive security solutions, including firewall deployment, intrusion detection systems, data encryption, and access control measures.
24x7 monitoring, incident management and routine maintenance of IoT sensors and applications to ensure availability
Ensures failover capabilities so that critical communications remain intact during emergencies.
Self-Optimizing Wi-Fi & Private 5G: AI-powered network solutions dynamically adjust bandwidth and coverage to ensure uninterrupted connectivity across terminals, baggage claim areas, and runways.
AI-Driven SD-WAN: Smart traffic management optimizes data flow for mission-critical airport operations.
Edge Computing for Real-Time Decision-Making: Reduced latency enables faster processing of passenger data, security feeds, and operational analytics.
Automated Threat Detection & Response: AI-driven security tools monitor and mitigate cyber threats in real time, ensuring compliance with FAA, TSA, and NIST regulations.
Zero Trust Security Model: Intelligent access controls prevent unauthorized entry into airport networks and operational systems.
AI-Enhanced Risk Analytics: Predictive security analysis identifies vulnerabilities before they become threats.
Digital Wayfinding & Smart Signage: AI-enhanced displays guide travelers through terminals, reducing congestion and improving the passenger journey.
Intelligent Public Address & Emergency Communication: AI-driven voice recognition systems ensure fast, precise, and multilingual emergency announcements.
IoT-Enabled Occupancy Management: Smart sensors and real-time data analytics optimize passenger flow by reducing congestion, predicting peak times, and dynamically managing queue lengths for a smoother travel experience.
Unified Communications & Collaboration (UC&C): Ensure seamless voice, video, and messaging communication for airport staff, air traffic controllers, and airline teams.
IoT-Enabled Predictive Maintenance: AI-powered sensors detect and prevent system failures before they impact operations.
Automated Baggage Handling Systems: Smart logistics reduce lost luggage incidents and improve operational efficiency.
Future-Ready Cabling for High-Demand Airports: Scalable structured cabling and fiber solutions deliver low-latency, high-bandwidth connectivity, ensuring support for emerging and future technologies.
AI-Enhanced IT Monitoring & Proactive Maintenance: Predictive analytics identify network issues before disruptions occur.
Environmental & Energy Usage Monitoring: Monitoring of temperature, humidity, air flow, and energy usage in critical network spaces to ensure optimal availability and sustainability.
24/7 Intelligent IT Service Desk: AI-assisted diagnostics enable faster resolutions and automated troubleshooting.
Remote & On-Site Smart Field Services: Intelligent dispatch and expert technicians to solve issues efficiently.
To ensure seamless operations across 400,000+ flights, one of America’s busiest airports turned to Black Box. With proactive monitoring powered by NETSCOUT nGenius®, the IT team resolved chronic issues and adopted a resilient, data-driven digital operations model.
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The ATCC control room features an open office design with multiple desks featuring multiple monitors. Each operator desk is connected to the remote system through Emerald SE receivers in a redundant configuration.
Case Study
The customer was greatly impressed by the low bandwidth required by the solution. Black Box helped the customer go through the validation phase before the rollout, which needed to be done in a single day. Everything was done to make the process as efficient as possible.
Case Study
Black Box didn’t just meet Munich Airport, NJ’s (MANJ) needs; they elevated the very definition of service excellence.
Case Study
In addition to routine management and maintenance, the Black Box team of experts provided proactive monitoring — often addressing issues before they become evident to end users — and 24x7x365 incident and performance remediation.
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